Jeanne Marie Laskas gains unprecedented access to the mail room of the White House during the Obama Administration. What she finds is a hardworking group, made up mostly of volunteers, sorting through thousands upon thousands of letters from everyday Americans to the President of the United States. It’s the task of these mail room workers to sort, file, and pass on all of these letters. But ten letters a day find their way into the hands of Barack Obama. And some of those letters get a response.